Carpet Cleaning

Eight Mistakes To Avoid When Having Your Carpets Cleaned

Mistake Number One: Selecting a Carpet Cleaning Business Based on Their Equipment

Although it is certainly true that carpet cleaners must use top-notch equipment to properly complete the job, there are also other aspects to consider. For example, the company must have employees who are knowledgeable about carpet cleaning equipment and how it must be used. Many companies own first-rate equipment, but they do not have skilled employees to operate it, or their employees are not with the company long enough to learn all the details concerning this task. To make sure that the employees are knowledgeable and trustworthy, you should ask the carpet cleaning company if their technicians are certified by the Carpet and Rug Institute, also referred to as CRI-certification.

Mistake Number Two: Making Your Selection Based on Price

A very low price for carpet cleaning should be considered a red flag. There are several reasons for this, the first of which is the possibility that they may simply be using an extremely low price to get your attention. However, once the technician arrives at your home, he or she may be trained to pressure you into a much costlier job. Another problem that may come up is that the company’s low price may only be for a “single process” cleaning. Most consumers do not understand this term. Unfortunately, single process cleaning is typically not good enough to offer you the desired results. Rather, most carpets need the more expensive “dual process” cleaning, which may come as a surprise to those who thought they were getting a bargain. Finally, an extremely low price for the cleaning may indicate that the company uses standard equipment, products, or does not do a thorough job.

Mistake Number Three: Making a Decision Based on Just One Call

Similar to choosing any company to complete work in your home, you should check the credentials of any carpet cleaners you hire for the job. Ask things like whether or not they are a member of the Better Business Bureau, and how long they have been in business. You should also ask for a written estimate before you hire any carpet cleaners, as this will help you avoid high-pressure sales tactics at a later time.

Mistake Number Four: Choosing a Carpet Cleaning Company That Does Not Provide a Money-Back Guarantee

All carpet cleaners should stand by their work. If they complete a substandard job, you should not be responsible for payment. However, not all carpet cleaning companies offer guarantees. Additionally, they may offer a “limited” warranty that doesn’t cover very much. For this reason, you should always ask the carpet cleaner if the money back guarantee is provided, and make sure it is written so that you understand all the details.

Mistake Number Five: Failing to Acquire Referrals

All carpet cleaners will say they are the best at what they do. Nevertheless, this cannot be true in all cases. Therefore, make sure you read online comments from past customers and asked the carpet cleaning company for references.

Mistake Number Six: Hiring Carpet Cleaners Who Are Not CRI Certified

The carpet cleaners you hire may not have the experience and knowledge to clean your carpet properly. The only way to make sure you are hiring a skilled professional is to find out if the technician is CRI-certified. This type of certification must be earned by studying, participating in hands-on experience training, and passing formal, written exams. Ultimately, CRI-certified cleaners have received a top-notch education in carpet care and maintenance.

Mistake Number Seven: Hiring a Company That Has no Memberships in Reputable Organizations

If you select carpet cleaner who is not a member of organizations such as the Chamber of Commerce, the Better Business Bureau Or, you are making a big mistake.

These trade associations and businesses keep records of the way people conduct their business and are dedicated to providing this information to consumers. is a trade association for carpet cleaning companies and has been featured on television programs such as 20/20. Their website is a resource for all customers and is a great way to find professional, trustworthy carpet cleaners. Therefore, it is in your best interest to have your carpets cleaned by a company who is a member of one or more of these associations.

Mistake Number Eight: Choosing Carpet Cleaners who use Harsh Chemicals Rather Than Natural Safe Cleaning Solutions

There are many good reasons why you should always choose a carpet cleaning company that uses safe, natural products, like Refresh Carpet Clean Surrey. Detergents and soaps are great in many applications, but the products used for carpets must be specifically made for carpeting. Otherwise, it would be a lengthy process to wash and dry the carpets in your home.

With all the contaminants and pollutants that already make their way into your dwelling daily, it is wise not to add to this by choosing a cleaner who leaves behind harsh chemicals, perfumes, phosphates, and other substances you would rather not have in your home. Hot Carbonating Extraction–HCE–is essentially the Cadillac of the carpet cleaning world. Compared to steam cleaning methods or shampooing, HCE uses much safer products, which results in less moisture and sticky residue. For this reason, you can expect a much better job from a trustworthy, reputable company that uses HCE cleaning methods.

Finding The Right Commercial Carpet Cleaning Company

When it comes to locating a good commercial carpet cleaning and upholstery cleaning company, things can become challenging. You want to hire the best and most reputable company around to clean your facility. By hiring the right company for the job, you’ll have no doubt that they will provide you with quality services.

The truth is that not all cleaners are created equal. The quality of service you’ll receive varies from one company to the next. Sure, it might be tempted to choose a company based on the fact they charge the cheapest, rates, but this is something you should avoid doing. Remember, you get what you pay for and if you pay low prices for cleaning services, then expect to receive a low-quality job.

So, how do you find a good commercial carpet cleaning company? Is there anything you can do?

The answers to those questions are yes. Below are a few tips on what to look for in a carpet and upholstery cleaning company:

1. Highly Skilled Staff

The carpet cleaning industry is constantly changing. This means professionals need to constantly improve their skills and services they provide. The company you’re about to use should only use staff that is highly skilled and has received up-to-date training. It typically takes years of training, experience, and exposure to various furniture and carpet products in order for a professional to be considered a highly skilled individual.

2. Associated With Organizations

The cleaning company you’re thinking of hiring should be llCRC Certified. If they are certified, then it means they have met certain standards in order to get that certification. There are other organizations that a cleaning company might be associated with that can lend them credibility. If you want to find an llCRC in your region, then you can go to and search for experts near you. If you already have a company in mind, then search for their name on the site and see if they are llCRC certified.

3. References

The best professional carpet cleaning and upholstery cleaning companies should have a list of references to provide their prospective customers. Find out how many years they’ve been providing services to those customers. If a company has a long-lasting business relationship with customers, then this is a good sign because the chances are they provide quality work.

4. Different Cleaning Methods

Commercial cleaners should offer various cleaning methods. This includes high flow extraction, dry compound, hot water extraction, and dry shampoo, all of which require different types of equipment. Many office buildings and facilities have different equipment, and this means different cleaning methods need to be used.

5. Chemicals Used

Find a company that uses green and sustainable solutions. These cleaning solutions should be safe to use on all upholstery, and they should clean your fabrics thoroughly.

6. The Price

When you try to land discounts on cleaning, or you go for the cheapest company possible, then you could end up on losing out on quality work. Also, be wary of sales claims and advertising that comes off as misleading. Sometimes the prices offered might not be for services you need or want. An expert needs to go to your location and inspect your carpets. When it comes to how much you’ll pay, this depends on so many factors, which is one of the reasons inspection has to take place. As a general rule of thumb, if something seems too good to be true, then it probably is.

More often than not, you will not find the best cleaners in the Yellow Pages. Success companies tend to rely on word of mouth marketing or by directly marketing to facility managers and property managers.

Having clean carpets can boost sales and improve confidence from the customer. Having carpeting that is thoroughly cleaned conveys a positive image and having your carpets cleaned regularly can save you money in the long run. Plus, it creates and promotes a healthier environment.

If you want to extend the life of your carpets, then having them cleaned regularly is a must. All you have to do now is research different commercial carpet and upholstery cleaning companies and choose the one you think will do the best job at cleaning your carpets in the office, as well as your furniture.